Certificate III in Business (Sales)

BSB30301

Who is this course for?

The Certificate III sales course is designed to provide sales training to you or your team. It is a basic sales training course that is directed at employees who are new, or experienced sales people with no formal training, and will teach them the essential skills and knowledge to successfully sell products and services whilst developing strong customer relationships.

Jigsaw’s inside sales training and sales coaches including The Sales Doctor will make a difference to your sales bottom line.

(Core Units –minimum of 5 required)

·  BSBSLS301A  Develop product knowledge

·  BSBSLS302A  Identify sales prospects

·  BSBSLS303A  Present a sales solution

·  BSBSLS304A  Secure prospect commitment

·  BSBSLS305A  Support post-sale activities

·  BSBSLS306A  Self-manage sales performance

·  BSBCMN311A  Maintain workplace safety

(Common Units - minimum of 3 required)

· BSBCMN301A  Exercise initiative in a business environment

· BSBCMN302A  Organise personal work priorities and development

· BSBCMN304A  Contribute to personal skill development and learning

· BSBCMN309A  Recommend products and services

· BSBCMN310A  Deliver and monitor a service to customers

· BSBCMN312A  Support innovation and change

· BSBCMN316A  Process customer complaints

· BSBCMN317A  Meet customer needs and expectations

(Other choices include)

· BSBMKG301A  Research the market

· BSBMKG302A  Identify marketing opportunities

· BSBMKG303A  Draft an elementary marketing audit report

· BSBMKG304A  Assist with market research

· BSBMKG404A  Forecast market and business needs

· BSBMKG405A  Implement and monitor marketing activities

· BSBMKG406A  Build client relationships

· BSBMKG407A  Make a presentation

Training Facts

ØTraining is a combination of formalising current skills and knowledge as well as identifying any training gaps in existing skill sets.

ØYour people are your number one resource, and formally trained staff are far more productive, enthused and less likely to leave, saving you time and money in recruitment.

ØTraining is based on your business hence trainees apply their new skills and knowledge to your business immediately providing instant benefit.

ØTraining is conducted at your workplace and face-to-face contact is two hours a month, plus unlimited ongoing support.

ØWe pride ourselves on our flexibility to employers and look forward to the opportunity to discuss how this training will work for your organisation.

Our business is to take the puzzle out of staff training!