Who is this course for?

It is designed for supervisors, team leaders, line managers, overseers and managers. It focuses on the development of skills required on a daily basis and the application of these skills.

Qualification structure

This qualification requires the completion of 8 units from the list below.

Compulsory core competencies required:

BSBFLM303B  Contribute to effective workplace relationships

BSBFLM305B  Support operational plan

BSBFLM312A  Contribute to team effectiveness

BSBCMN302A  Organise personal work priorities and development

BSBCMN311A  Maintain workplace safety

Electives – 3 required from list below:

At least one of the three units must be an FLM unit as marked*

BSBFLM306B  Provide workplace information and resourcing plans

BSBFLM309B  Support continuous improvement systems and processes

BSBFLM311B  Support a workplace learning environment

BSBCMN310A  Deliver and monitor a service to customers

BSBCMN312A  Support innovation and change

BSBCMN419A  Manage projects

BSBCMN416A  Identify risk and apply risk management processes

BSBEBUS409A  Lead and facilitate e-staff

Training Facts

ØTraining is a combination of formalising current skills and knowledge as well as identifying any training gaps in existing skill sets.

ØYour people are your number one resource, and formally trained staff are far more productive, enthused and less likely to leave, saving you time and money in recruitment.

ØTraining is based on your business hence trainees apply their new skills and knowledge to your business immediately providing instant benefit.

ØTraining is conducted at your workplace and face-to-face contact is two hours a month, plus unlimited ongoing support.

ØWe pride ourselves on our flexibility to employers and look forward to the opportunity to discuss how this training will work for your organisation.

We take the puzzle out of staff training!